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Personal data protection

Vivlio Medical, S.L., in application of current legislation on personal data protection, wishes to inform you that the personal data collected through the forms on the website are included in automated files specific to users of the Vivlio Medical, S.L.’s services.

The purpose of the automated processing and collection of personal data is to maintain the commercial relationship and performance of information, training, advice tasks and other activities of Vivlio Medical, S.L.

These data shall be only transferred to any organisation requiring them for the sole purpose of complying with the above-mentioned purpose.

 Vivlio Medical, S.L adopts the measures necessary to guarantee the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, dated 27 April 2016, related to the protection of natural persons in terms of the processing of their personal data and the free circulation of these data and repealing what was formerly known as data protection legislation, the new Organic Law 3/2018, dated 5 December on Data Protection and Guarantee of Digital Rights (LOPDGDD).

You may exercise your rights of access, objection, rectification, cancellation, limitation and portability recognised in the above-mentioned Regulation (EU) at any time. You may exercise these rights by sending an email to or or by writing to Plaza Independencia 16, 17001 Girona.

As user, you state that all the data that you have provided are true and correct and undertake to keep them updated, notifying Vivlio Medical, S.L. of any changes to the same.

Purpose of the processing of your personal data:

What is the purpose of our processing of your personal data?

At Vivlio Medical, S.L., we process your personal data collected on the website:, with the following purposes:

Sending out of commercial information and newsletters about new services offered on the website and in the sector.

Purchasing the products offered through the website

Providing the services contracted by the user.

Sending promotional information electronically.

Providing the information requested by the user through the contact form.

The genetic profile obtained from the DNA sample provided by the customer to correctly provide the service will be collected, but it will not be stored. A certificate with your genetic profile will be sent to you and will be removed from our database.

We wish to remind you that you can object to the sending out of commercial notifications by any means and at any time by sending an email to the above-mentioned address.

All fields from these registers must be filled out. We cannot perform the purposes stated without all of these data.

How long will the personal data collected be stored for?

The personal data provided shall be stored for the duration of the commercial relationship or until you request their deletion and for the duration of any possible ensuing legal liability for the services provided.

Legal grounds:

Your data are processed with the following legal basis that warrant this:

The request for information and/or the contracting of Vivlio Medical, S.L’s services, the terms and conditions of which shall be provided to you in all cases prior to any contracting that may take place.

The free, specific, informed and unequivocal consent insofar as we inform you providing you with this privacy policy that you can accept once you have read it if you are in agreement, through a declaration or a clear affirmative action such as ticking a box intended for this purpose.

If you do not provide us with your data or do so in an incomplete or erroneous manner, we shall be unable to deal with your request, making it impossible to provide you with the information requested or to contract the services.


The data shall not be sent to any third party outside of Vivlio Medical, S.L unless legally required.

Data collected by people using the services

In the event that users include files with personal data in the shared hosting servers, Vivlio Medical, S.L Is not liable for any breach by users of the GDPR.

Retention of data in accordance with information society and electronic commerce services legislation [LSSI]

Vivlio Medical, S.L wishes to inform you that as the provider of the data hosting service and pursuant to the provisions of Law 34/2002 dated 11 July governing information society and electronic commerce services (LSSI), the essential information is retained for a maximum of 12 months to identify the origin of the data hosted and the time that the service started to be provided. The retention of these data does not affect the secrecy of the communications and shall only be used within the scope of a criminal investigation or to safeguard public safety, providing the judges and/or courts or the Ministry that may require it with the same. Data shall be communicated to the Law enforcement forces and agencies pursuant to the provisions of regulations on personal data protection.

Intellectual property rights

Vivlio Medical, S.L Is the owner of all the copyright, intellectual industrial, know-how and any other rights related to the contents of the website and the services offered on the same as well as the programs necessary for its implementation and the related information.

Any total or partial reproduction, publication and/or use that is not strictly private of the contents of the website without prior written consent is not permitted.

Intellectual property of the software

Users must respect the third-party programs provided by Vivlio Medical, S.L. even when free and/or publicly available.

Vivlio Medical, S.L. has the operational and intellectual property rights necessary for the software.

Users do not acquire any right or licence through the contracted service over the software necessary for the provision of the service or the service monitoring technical information except for any rights and licences necessary for compliance with the services contracted and solely for the duration of the same.

The user shall require written authorisation from Vivlio Medical, S.L., for any action that goes beyond compliance of the contract, who is prohibited from accessing, modifying, viewing the configuration, structure and files of the servers owned by Vivlio Medical, S.L., assuming responsibility for the civil and criminal liability arising from any incident that may take place in the security system and servers as a direct result of a negligent or malicious action by the same.

Intellectual property of the hosted content

Any use that goes against intellectual property legislation of the services provided by Vivlio Medical, S.L. is prohibited, particularly:

Any use that goes against Spanish Law or that breaches third-party rights.

The publication or transmission of any content that Vivlio Medical, S.L. believes to be violent, obscene, abusive, illegal, racist, xenophobic or defamatory.

Cracks, program series numbers or any other contents that infringe third-party intellectual property rights.

The collection and/or use of personal data of other users without their express consent or contravening the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, dated 27 April 2016, related to the protection of natural persons in terms of the processing of their personal data and the free circulation of these data.

The use of the email address and domain mail server for the sending out of undesired mass mails.

Users are fully responsible for the content of their website, the information transmitted and stored, the links to hyperlinks, complaints from third parties and legal actions in relation to intellectual property, third party rights and the protection of children.

Users are responsible for following the laws and regulations in force and rules related with the operation of the online server, e-commerce, copyright, maintenance of public order, as well as universal principles of internet use.

Users shall pay Vivlio Medical, S.L. Compensation for the costs generated for Vivlio Medical, S.L., involved in any case that the user is responsible for, including legal defence expenses and fees, including in the case of any non-definitive judicial decision.

Protection of the hosted information

Vivlio Medical, S.L. backs up the contents hosted on its servers. However, it is not responsible for any loss or accidental erasure of data by users. It also cannot guarantee the total recovery of the deleted data by users, since those details could have been deleted and/or amended during the period of the time elapsed since the last backup.

The services offered, except the specific backup services, do not include the recovery of the contents stored in backups made by Vivlio Medical, S.L. whenever this loss is attributable to the user; in this case, a fee will be determined depending on the complexity and volume of what has to be recovered, which is always subject to acceptance by the user.

The recovery of deleted data is only included in the price of the service whenever the loss of contents is due to causes attributable to Vivlio Medical, S.L.

Commercial notifications:

In application of information society and electronic commerce services legislation (LSSI), Vivlio Medical, S.L. will not send advertising or promotional notifications by e-mail or an equivalent means of electronic communication that has not previously been requested or expressly authorised by the person it is sent to.

Vivlio Medical, S.L. is authorised to send commercial notifications relating to Vivlio Medical, S.L. products or services that are similar to those that were initially contracted with the customer for users with whom it has a previous contractual relationship.

In any case, users may ask to be sent no further commercial information through the customer service channels once they prove their identity.

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